For all programs except the Extended Alaska Program
We understand that every once in a while, circumstances change, and you may need to cancel a session you have signed your camper up for. The camper fees you pay not only secure a place for your camper but also are critical in our ability to hire staff and purchase goods for the camp season. Some options are available to you depending on when you are canceling:
- Before March 15 – Full refunds, less the $250 non-refundable deposit for any reason.
- March 16 – June 1 – 50% of the camp fee, less the $250 non-refundable deposit, is available to refund.
- June 1 – two weeks before your session’s start date – 25% of the camp fee, less the $250 non-refundable deposit, is available to refund.
- At two weeks prior to your session’s start date – no refunds are available.
If you are canceling due to circumstances beyond your control, please contact us [link] as adjustments or exceptions to this policy may be made.
Because logistics and planning are complex, the Extended Alaska Program has its own financial policies.
We encourage any family looking at cancelation camp to consider donating the refundable portion of their camp fees to the campership fund. This may even help another camper take advantage of a spot at camp that is no longer available to them!
If we cancel a program that your camper is registered for
Sometimes, Hayo-Went-Ha Camps may decide to cancel a session due to low enrollment or logistical challenges beyond our control. We will always do our best to help you find another camp session that would be a fit for your camper based on program openings and eligibility.
Should we decide to cancel a program you are registered for, a couple of options are open to you:
- Move your registration to another program that is available to your camper
- Roll all fees paid to the following year. Please note that any fees not used or requested to be refunded before the end of the next camp season may be forfeited.
- Receive a full refund, less the $150 non-refundable deposit.